PMO 101: Key Positions in the PMO
There is a wide variety of Project Management roles and titles within the PMO (Project Management Office). Moreover, project managers have a wide variety of skills, which include technical know-how, business acumen and leadership skills. This article will touch on a few of the key positions within the PMO, and the roles and responsibilities they have.
Key positions in the PMO
Several factors determine which positions or roles are needed within the PMO. In particular, these factors include, among others, the company and the industry it operates in, the nature and scope of the project/s, the project team, PM methodology, etc. Therefore, projects may need the help of schedulers, business analysts, business intelligence analysts, functional leads, and sponsors.
Here are some of the key roles within the PMO or EPMO:
Undoubtedly, a key position in the PMO. The primary responsibility of the PMO head is to manage the PMO. Besides, this role requires strong leadership, management skills, and knowledge of portfolio, program, and project management. Likewise, the PMO head:
- Manages the PMO team
- Works closely with stakeholders to develop and apply project governance frameworks
- Reports progress to the project manager and other stakeholders using management dashboards and reports
- Keeps all parties informed when a project’s strategic goal changes
- Takes responsibility for the continual improvement of the PMO
A project manager is another key position in the PMO. The project manager plays the lead role in planning, executing, monitoring, controlling, and closing of individual projects. Therefore, organizations can have one or more project managers.
Importantly, the project manager is the bridge between upper management, stakeholders and the teams tasked with the actual execution of the project. They make sure the project plan is sound, report regularly on its progress and monitor it to ensure that its execution stays within the approved budget and schedule.
In addition, a project manager:
- Plans everything from execution to delivery
- Directs the team to achieve a common goal
- Delegates work effectively
- Ensures that the deliverables are delivered on time and within budget
- Monitors progress and tracks roadblocks
- Conduct regular meetings
- Manages documentation and reports
A Programme manager oversees and leads a group of similar or connected projects within an organization. Therefore, one or more project managers will typically report to the programme manager.
In addition, a programme manager articulates a programme’s strategy and objectives and assesses how it will impact a business. He or she must define and oversee a list of dependent projects needed to reach the programme’s overall goals.
Also, the programme manager’s role extends beyond the completion of individual projects to the long-term realization of the whole programme.
Furthermore, their responsibilities include enlisting teams, implementing strategies, measuring ROI, and other big picture initiatives.
This role is at the highest level of a PMO or EPMO and is responsible for overseeing the strategic alignment and direction of all projects and programmes. Therefore programme managers will typically report directly to the portfolio manager.
As a key position in the PMO, a project administrator ensures that the project’s daily functions run smoothly. In addition, the project administrator is responsible for various administrative duties surrounding a project. These duties may include documentation, meeting management, handling the project budget, and using time management skills to help the team stay on track.
Furthermore, duties include:
- Task tracking
- Process documentation
- Resource management
- Meeting administration
Do you need to fill key positions in the PMO in your organization?
Or does your business need PMO or Project Management staff, especially off-payroll?
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